Flooring Alpha provides the following warranty disclaimer regarding the products distributed through our flooring distribution services. By purchasing and/or using our flooring products, you acknowledge and agree to the terms outlined below.
1. Warranty Coverage
1.1. What is Covered
Flooring Alpha warrants that our flooring products are free from defects in material and workmanship under normal use and conditions for the duration of the warranty period.
1.2. Scope of Coverage
This warranty covers:
- Structural integrity of the flooring
- Manufacturing defects
2. Exclusions
This warranty does not cover:
- Damage caused by improper installation
- Damage from moisture or water exposure
- Normal wear and tear
- Scratches, dents, or stains
- Fading or discoloration due to sunlight or other environmental factors
- Any damage caused by misuse or neglect
3. Warranty Claim Process
3.1. How to File a Claim
To initiate a warranty claim:
- Contact our customer service at 832 206 0356 or [flooringalpha@gmail.com].
- Provide proof of purchase and a detailed description of the issue.
- Submit photos of the defect, if applicable.
3.2. Claim Review
Claims will be reviewed, and an inspection may be conducted if necessary.
4. Remedies
If a claim is found to be valid, Flooring Alpha will:
- Repair the defective product
- Replace the product at no cost
- Refund the purchase price (if applicable)
5. Limitations
This warranty is limited to the original purchaser and is non-transferable. Flooring Alpha shall not be liable for any indirect, incidental, or consequential damages arising from the use of the flooring products.
6. Governing Law
This warranty shall be governed by the laws of Texas.
7. Additional Information
For any questions or further information regarding this warranty, please contact our customer service team.
http://www.flooringalpha.com
832 206 0356
By proceeding with the purchase of flooring products, you agree to the terms of this warranty disclaimer. If you have any questions or require further information, please contact our customer service team.